One, service commitments:Central city working hours within 24 hours of response, 48 hours door-to-door service, remote area reservation service.
Two, warranty policy1, according to the contract warranty regulations, warranty;
2, other countries in accordance with the provisions of the three guarantees.
Three, warranty regulations
1, according to the contract warranty recognition, in the warranty period, can receive free warranty treatment;
2, other cases with our Secretary to deal with.
Four, does not belong to the scope of warranty1, consumers due to use, maintenance, improper storage caused damage;
2. Damage caused by self repair or demolition;
3. Damage caused by irresistible factors (lightning, rain, earthquake, fire, etc.).
In the warranty period of validity, because the product does not meet the warranty conditions need to charge fees, must indicate that does not conform to the warranty condition reason, and by the user signature approval.
Five charges, warranty period1, the whole machine more than one year free warranty period, the maintenance service in accordance with the next principle;
2, beyond the warranty period products are required to receive maintenance fees and spare parts fees;
Six, other accessories, production of vulnerable consumables and gifts services1, all accessories are part of the whole machine, its warranty reference to the implementation of the whole machine policy;
2, the production of vulnerable consumables are not within the scope of warranty;
3, gifts are not within the scope of warranty.